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Can I reuse my reservation after a no-show?
In the event of a no-show, your reservation will be automatically canceled and your room will no longer be guaranteed. If your arrival will be late, it is recommended that you contact the hotel in advance to explain the situation and see if you can keep your reservation. |
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Where can I find the hotel's policy on no-shows?
The no-show policy can be found on the hotel's booking confirmation or in the Reservation Policies section of the website. Be sure to check the hotel's no-show policy before making a reservation. |
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What is the fee in case of no-show?
Most hotels will charge you for the first night in the event of a no-show, or you may be charged for the entire stay booked. It depends on the hotel's no-show policy, so it's important to check the policy when booking. |
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What is a no-show?
A no-show refers to a situation where a guest who has made a reservation does not arrive on the check-in date without prior notice to the hotel. No-shows are an important policy issue because they can affect room availability at your hotel. |
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How do I request a baby cot?
You can request a baby cot when making a reservation, or by contacting the hotel front desk upon check-in. |
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Are extra beds or cribs provided for children?
Most hotels provide extra beds or cots for children. Advance request is required, and some hotels may offer it for free. |
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How much does it cost to add an extra bed?
Additional extra bed fees vary depending on the hotel, please check the product introduction section. |
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Can I add an extra bed?
Most hotels allow you to add an extra bed. Availability varies depending on room size and hotel policy. You may request an extra bed from the hotel when making a reservation or upon check-in. If your request is approved, you may be required to pay additional fees. |
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How do I request a late check-out?
You can request a late check-out by contacting the hotel front desk at the time of reservation or on the morning of check-out. If your request is approved, you may be required to pay additional fees. |
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Is early check-in possible?
Early check-in is often possible, but requires advance request. Availability depends on room availability on the day of check-in, and additional charges may apply. Please indicate your requirements when making a reservation. |