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Confirm Modal
이렇게 진행하려고 합니다. 이렇게 진행하는 것에 대해서 어떻게 생각하세요?
계속 진행할까요?
계속 진행할까요?
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Are there any age restrictions or health conditions for the activities?
Some experiences may have age restrictions or health conditions. For example, activities such as scuba diving or bungee jumping may require you to be of a certain age or have a certain health condition. Please check detailed conditions when booking an experience. |
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What should I do if a problem occurs during the experience?
If you encounter any problems during your experience, please contact your local experience provider immediately. We can assist you using the contact details provided on your booking confirmation. You can also contact our customer service center to receive assistance resolving your issue. |
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What happens if an activity is canceled due to weather conditions?
If your experience is canceled due to weather or safety reasons, we will offer an alternative date or provide a full refund. Cancellation notification will be made as soon as possible, and you can receive further guidance from customer service. |
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If I cancel an experience activity, will I get a refund?
Cancellation of experience activities varies depending on the cancellation policy of each experience provider. Generally, a full refund is available for cancellations made at least 24 hours prior to the start of the experience. Check cancellation and refund policies when booking. |
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Can I change my experience activity reservation?
Yes, you can change your activity reservation, but changes may incur additional costs. If you would like to make a change, please contact customer service or request a change directly in the 'My Reservation' section of My Page. |
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Are there any supplies or clothing required for the activity?
Required supplies and appropriate clothing may vary for each experience. Please check your reservation confirmation or experience description page for detailed information. For example, for water activities, you may need a swimsuit and towel. |
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When should I arrive at the activity location?
We recommend arriving at least 15 minutes prior to the experience start time. Some experiences may require pre-registration or briefing, so it's a good idea to arrive early to give yourself time to prepare. |
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How do I use the booked experiential activities?
Print the experience activity reservation confirmation or save it to your mobile device. Simply arrive at the experience location on the designated date and time and present your reservation confirmation. Some experiences may require additional supplies, so check in advance. |
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Can you tell me what transportation options are available?
Our platform allows you to book a variety of local transportation options, including taxis, shuttle buses, and rental cars. Choose the transportation method that suits your needs. |
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How do I book an airport pick-up service?
Airport pick-up service can be booked through our platform. Just enter your flight information and arrival time. |