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Confirm Modal
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How long does it take to receive a voucher after making a reservation?
The time to receive a voucher depends on the type of product and the booking confirmation method. Typically, for products with instant confirmation, you can receive the voucher within a few minutes after booking. For products without instant confirmation, it may take up to 24-48 hours to receive the voucher after the booking is confirmed. If you want to know the exact time to receive your voucher, please check the product details during booking or contact customer service for assistance. |
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Can I make a reservation on behalf of a friend or family member?
Of course, you can. Just make sure to accurately enter the name and information of the user during the reservation process. |
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Do I need to register a ComboBooking account before making a reservation?
To book activities and travel products on ComboBooking, you need to create a ComboBooking account. How to book travel products on ComboBooking
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How long is the reservation voucher valid?
The reservation voucher is valid until the scheduled use date. It will automatically expire after the date of use. The validity of your voucher may vary if you change or cancel your reservation prior to the redemption date. |
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Does the reservation voucher serve as proof of payment?
Your reservation voucher can be used as proof of payment. The voucher contains your payment details and is useful when submitting it to a company or organization. |
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What do I do if I lose my reservation voucher?
If you have lost your reservation voucher, you can check it again in your email or download the voucher from the ‘My Reservations’ section of My Page on the website. You may also contact customer service for assistance. |
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Can I edit the information on my reservation voucher?
If there is an error in your reservation voucher or you need to change it, please contact customer service immediately to request a correction. Some information may not be editable, and additional fees may apply for changes. |
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How do I use my reservation voucher?
Just present your reservation voucher to the staff or guide when checking in for a tour, activity, cruise, hotel, etc. Some hotels or service providers accept mobile vouchers, so you may not need to bring a hard copy. |
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How do I receive a reservation voucher?
Your reservation voucher will be sent to your email after your reservation is complete. You can also view and download your voucher in the ‘My Reservations’ section of My Page on the website. |
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What is a reservation voucher?
A reservation voucher is a confirmation issued after completing a reservation for hotels, tours, transportation, etc. The voucher includes reservation information, reservation details, payment information, check-in and check-out times, and other important information. |